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Golang Backend Developer - Trust & Safety

TextNow
Full-time
Remote
United States and Canada, Canada
Back-End Developer
TextNow is looking for a smart, motivated Software Developer who is eager to learn, is passionate about our mission and seeks to improve our ability to maintain high customer satisfaction for our suite of client products.聽聽
TextNow's Trust & Safety team uses technologies like cloud computing, Golang, microservices via gRPC, high throughput databases, streaming and queueing. We manage hundreds of millions of user interactions and terabytes of raw data in real-time. As a member of the Trust and Safety team you will gain real world experience with scalable and high performing systems by creating solutions for affordable telecommunications while improving the user experience through developing solutions to identify, stop and prevent nefarious behavior on the platform.聽

What You'll Do

    • Maintain and refactor backend systems to improve our existing detections in languages like Golang, PHP, and Python聽
    • Conceptualize new systems and strategies to detect, prevent and stop bad actors聽
    • Work with Data Science and Site Reliability teams inform new and existing system architecture and strategy聽
    • Work with our Fraud Analyst teams to build systems and automation to improve automated detection of bad actors聽
    • Participate in a rotating on-call team, responsible for site uptime and critical functions聽聽
    • Participate in a rotating threat management team responsible for monitoring and mitigating real-time threats as they appear on the platform聽
    • Triage and debug issues that affect our customers聽

Who You Are

    • Creator of cool stuff with a鈥痯assion for鈥痚fficiency and continuously improving the user experience聽
    • Brilliant Collaborator with great experience partnering with various business verticals like support, engineering and program management聽聽聽
    • Takes action鈥痑nd ownership with the ability to drive issues to their conclusion聽聽聽聽聽聽聽聽聽
    • Respectfully candid with the ability to鈥痶actfully give/receive feedback with various teams across the organization聽聽聽聽聽
    • Resourceful and self-starter able to work remotely. Meet and exceed expectations without supervision聽
    • Critical thinker doesn鈥檛 just write code but thoughtful considers and understands tradeoffs of the approach to the task at hand聽
More about TextNow...

Our Values:
路聽聽Customer Obsessed聽(We strive to have a deep understanding of our customers)
路聽聽Do Right By Our People (We treat each other with fairness, respect, and integrity)
路聽聽Accept the Challenge (We adopt a "Yes, We Can" mindset to achieve ambitious goals)
路聽聽Act Like an Owner (We treat this company like it's our own... because it is!)
路聽聽Give a Damn!聽(We are deeply committed and passionate about our work and achieving results)

Benefits, Culture, & More:
路聽聽聽Strong work life blend聽
路聽聽聽Flexible work arrangements (wfh, remote, or access to one of our office spaces)
路聽聽聽Employee Stock Options聽
路聽聽聽Unlimited vacation聽
路聽聽聽Competitive pay and benefits
路聽聽聽Parental leave
路聽聽聽Benefits聽for both physical and mental well being (wellness credit and L&D credit)
路聽聽聽We travel a few times a year for various team events, company wide off-sites, and more

Diversity and Inclusion:
At聽TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.聽

TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the聽TextNow Candidate Policy
Apply now
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